Privacy Policy

Effective Date: 15 July 2026

1. Introduction

Robert Dutton & Partners (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us.

Our Details

Robert Dutton & Partners

Unit 9, Avenue Fields Industrial Estate
Stratford-upon-Avon
Warwickshire
CV37 0HT

Telephone: 07581 237202

Email: [email protected]

Website: www.robertduttonandpartners.co.uk

2. Information We Collect

We may collect the following information:

• Your name
• Email address
• Telephone number
• Property address (where relevant)
• Details submitted through our contact forms
• Any information you voluntarily provide when contacting us

We also collect certain technical information automatically, including:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on our website
• Referral source

3. How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotations and building services
• Communicate with you regarding your project
• Improve our website and user experience
• Analyse website performance
• Comply with legal obligations

We will only use your personal information where we have a lawful basis to do so.

4. Cookies

Our website uses cookies to improve your browsing experience.

We use Cookiebot to manage your cookie preferences and obtain consent where required.

Cookies may include:

• Essential website cookies
• Analytics cookies
• Performance cookies
• Marketing cookies (where consent has been provided)

You can change your cookie preferences at any time using the Cookiebot settings available on our website.

5. Analytics and Marketing

We use:

• Google Analytics
• Google Tag Manager
• Meta technologies (including Meta Pixel where applicable)

These services help us understand how visitors use our website and improve our services.

Where required by law, these technologies will only be activated after you have provided your consent through our cookie banner.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers who help us operate our business, including website hosting providers, analytics providers and IT support providers.

We may also disclose information where required by law.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.

8. Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no internet transmission can be guaranteed to be completely secure.

9. Your Rights

Under UK data protection law you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Request data portability (where applicable)
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details above.

10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

11. Changes to this Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Robert Dutton & Partners

Email: [email protected]

Telephone: 07581 237202

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).